Privacy policy
Privacy Policy
Last Updated: June 1, 2026
At Velvats LLC ("Velvats", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Velvats LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: support@velvats.com
Website: www.velvats.com
Information We Collect
When you visit our website or place an order, we may collect certain information from you.
Personal Information
We may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Order history
- Customer support communications
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Website activity and interactions
- Pages viewed
- Referral sources
- Cookie and tracking data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Provide customer support
- Send order confirmations and tracking updates
- Improve our website and customer experience
- Detect and prevent fraud
- Analyze website performance
- Comply with legal obligations
- Send promotional emails if you have subscribed
Payment Information
All payments are processed securely through trusted third-party payment providers.
We do not store or have direct access to your complete credit card or debit card information.
Payment providers may include:
- Shopify Payments
- Stripe
- Other secure payment providers that may be added in the future
Shipping & Fulfillment
To process and deliver your orders, we may share necessary information with shipping carriers, suppliers, and fulfillment partners.
This information may include:
- Name
- Shipping address
- Email address
- Phone number
These partners use this information solely to fulfill and deliver your order.
Marketing Communications
If you subscribe to our newsletter or marketing communications, we may send you:
- Product updates
- Promotions and discounts
- New product announcements
- Important store updates
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and enhance website functionality.
Cookies help us:
- Remember your preferences
- Maintain your shopping cart
- Analyze website traffic
- Improve site performance
- Measure marketing effectiveness
You can disable cookies through your browser settings. However, certain features of the website may not function properly.
Advertising & Analytics
We may use trusted third-party services to better understand customer behavior and improve our marketing efforts.
These services may include:
- Meta Pixel (Facebook & Instagram)
- Shopify Analytics
- Google Analytics
These tools may collect information about your interaction with our website, products, and advertisements.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers only when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Analytics providers
- Marketing platforms
- Customer support providers
- Shopify and related ecommerce services
All third parties are required to process your information securely and only for authorized purposes.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Prevent fraud and abuse
Data Security
We implement industry-standard security measures designed to protect your personal information.
While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have certain privacy rights, including the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict certain processing activities
- Object to marketing communications
- Request a copy of your personal information
To exercise any of these rights, please contact us at:
International Customers
Our website is operated internationally, and your information may be transferred, processed, and stored in countries outside your country of residence.
By using our website, you consent to such transfers where permitted by applicable law.
Children's Privacy
Our website and products are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a revised "Last Updated" date.
Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Velvats LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: support@velvats.com
Website: www.velvats.com